Source system fields and their values

The table below describes the fields and their values that you view in the source system list, or fill in when creating or editing a source system.

Field

Description

Name

The name of the source system.

Code

An alpha-numeric string functioning as code used by the adapter developer. The code value must be coordinated with the adapter developer.

Source Measures

The method used to aggregate measures from Daily periodicity to higher periodicities.

Data Source

Indicates the data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. names that are mapped to the source system. There are three ways to set this. You can select a data source in the adapter, select it in the Source System, or define the Data Source ID in the ACD file.