Delete scheduled assignments

Delete all scheduled shifts and overtime extensions for the campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. and associated scheduling periods that you want to delete.

Before you begin

Unpublish the schedule for deleting scheduling periods

Procedure 

  1. From the left pane, verify that the relevant campaign, scheduling period and all employees are selected.

  2. From Home, select Bulk Delete.

  3. On the Bulk Delete screen:

    1. From Dates, verify that Current scheduling period is selected.

    2. From Components to delete, verify that Shifts and overtime extensions are selected.

    3. From Employees, select the check box next to the Last name column to select all employees.

  4. Select Delete.

  5. At the warning message prompt, select Yes to delete the selected components permanently.

What to do next 

Delete campaign and associated scheduling periods

Bulk delete multiple components