Move a shift event

Submit a request to move an existing shift event Time period in WFM when employees are scheduled for specific activities, other than the main shift activity. Shift events can either be productive or unproductive, and can be associated with activities such as Phone, Email, Break and Lunch. to a different date and time.

If you submit a request to move a shift Work period in WFM that has a definite length. event before or after a shift (and not during the shift), and your request is approved, the system creates an overtime extension for your schedule.

Procedure

Go to My Home. From My Requests, select Event Requests.
Select Edit / Delete event.
From Date, select the date of the event you want to move.

The system displays the schedule for the selected date in list view on the right side.

Note the following:
- To view the schedule for up to seven days before the selected date, scroll upwards.
- To view the schedule for to up seven days after the selected date, scroll downwards.
- To view the schedule again for the selected date, select Return to the selected date at the top of the list view.
- To view events for different dates, select a different date in the Date field.
- For days that span multiple days, the start time is displayed on the date when the event starts, and the end time is displayed on the date when it ends.
From Event, select the event that you want to move.

The drop-down list displays the shift events and time of each existing event on the selected date.
From Action, select Move.
Do one of the following:
- To move the event forward, select Forward, and indicate the amount of time you want to move the event forward.
  
  For example, the event starts at 1:00 and you want to move it to 1:30. Select Forward and enter 30 minutes.
- To move the event backward, select Backward, and indicate the amount of time you want to move the event backward.
  
  For example, the event starts at 9:00 and you want to move it to 7:00. Select Backward and enter 2 Hours.
- To move the event to a specific date and time, select Custom, and enter the date and time to which you want to move it.
  
  For example, the event starts at 5/27/2023 at 10:00 AM, and you want to move it to 6/15/2023 at 2:30 PM. Select To, and select 6/15/2023 2:30 PM.
Optional. In the Description field, enter any notes about the request.
Select Submit.

If your request was submitted successfully, the system displays a success notification message. If your request does not comply with the activated filter or depending on your sort configurations, you might not be able to see the notification.

If your request was not submitted successfully, the system displays a message with the details about the errors.

Until your request is approved, it is in a Pending approval state. While the request is Pending, you can withdraw or edit it.

Once your request is approved, you cannot edit nor withdraw it.