Troubleshooting tips for schedule publishing

There are tips related to schedule publishing and unpublishing that could help you publish or unpublish schedules effectively and accurately.

Schedules published in non-contiguous weeks

If schedules are published in non-contiguous weeks, it can cause problems when employees submit time-off requests.

To prevent issues with time-off requests:

Only publish schedules for contiguous scheduling periods.
Unpublish cleanly. Leave no spare weeks published when unpublishing. In no campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. mode, the unpublish date can span a long period (for example, from January 1, 2018 to December 31, 2090).

Deleting a scheduling period from a campaign

Before deleting a scheduling period, do the following to prevent issues with time-off requests:

Unpublish the campaign scheduling period.
Clear all employee schedule assignments from the calendar.
Close and delete the scheduling period. (You cannot delete an open scheduling period).