Inactivate a rule

You can inactivate a rule that was previously active.

Inactivating a rule is helpful before editing a rule. After inactivating the rule and making the required changes, you can then activate the rule again.

Before you begin

Activate a rule

Procedure

Go to Request Management. From Request Anything, select Rules.
From the rules list, hover over the rule you want to edit, and select the Inactivate icon.

While a rule is inactive, users cannot submit new requests, or edit existing requests associated with the rule. However, if the inactive rule has pending, non-expired requests, managers can still process those requests.