Create a filter for Bid Options (for employees)
On the Bid Options page, create a filter to exclude specific types of shifts in the Bid Options list.
Procedure
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Go to Request Management. Under Schedule Auctions, select Bid Options.
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From the Filter drop-down list, select Create Filter.
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Set the Schedule settings for the filter.
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For each day in the auction, set the filter settings.
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Under Skills, select the skill Defined level of knowledge that an employee needs in order to handle a defined workload in WFM. settings for the filter.
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To save the filter settings, select Save.