Open and review the Competencies list

1. Go to My Home. Under My eLearning Product that provides hard and soft skills training, applicable for the entire employee life cycle (before, during, and after the hiring process), and includes training assessment and design tools., select Competencies.

   The Competencies View page opens, with the list of the competencies you achieved.

   

2. To review your list of competencies, view the information in these columns:

   • Competency Name

   • Priority

   • Due Date

   • Required Rank: The minimum rank you need for this competency.

   • Acquired Rank: The rank you achieved through lesson, evaluation Form used to review employee performance for a specific interaction, which evaluates proficiency in handling interactions and delivering services to a customer. and KPI scores. If the rank is less than the rank required, you may need to retake the lessons mapped to this competency.

   • Score