Messaging, alerts, and notifications administration
You can configure the web application to send and received alerts, notifications and desktop and mobile messages in many of the suite applications, such as Workforce Management, eLearning Product that provides hard and soft skills training, applicable for the entire employee life cycle (before, during, and after the hiring process), and includes training assessment and design tools., and Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. and Analytics.
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