Creating and editing employee mappings

  1. Select a data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. at the left side of the page and do one of the following:

    • If creating a new employee mapping, complete the procedure, Add employee mappings.

    • If editing an existing employee mapping, select the an employee from those listed on the right panel on the page and click Edit Employee Mapping.

    Based on the setting of Seating Arrangement for the data source on the Settings page of the Data Sources section of the System module, a page is displayed, labeled one of the following:

    • Create/Edit association between employee and employee ID

    • Create/Edit association between employee and extension

    • Create/Edit association between employee, employee ID and extension

    • Create/Edit association between employee and network login ID

    This page allows you to create or edit the mappings and associations for the employees you selected.

    Column

    Description

    Employee Name

    The name of the employee(s) you previously selected.

    Organization Name

    The organization to which the employee belongs.

    Employee ID

    The data sources with which the employee can be associated.

    Note: This column is not displayed if the Seating Arrangement setting is Free Seating or Hybrid, nor for LAN data sources.

    Extension

    This a field or drop-down list of extensions.

    Extensions are the interval at which the adapter tests that the devices are still valid and monitored. This column is only displayed for PBX/ACD data sources, when the Seating Arrangement setting is Fixed or Hybrid.

    Network ID

    The user's computer login ID.

    This column is only displayed for LAN data sources.

  2. Place the cursor in the field to be edited.

  3. Type or select the required information, whether Employee ID, Extension, or Network ID.

  4. Click Save.

Related information 

Create and edit mappings on the Profiles page of the People module (User Management Module that an administrator uses to create a profile for each employee in their organization. Guide)