Export shift events

Export all shift Work period in WFM that has a definite length. events from the WFO system to an external file.

If you want to store data on your hard drive, or want to make multiple updates using a data file, you can export shift event Time period in WFM when employees are scheduled for specific activities, other than the main shift activity. Shift events can either be productive or unproductive, and can be associated with activities such as Phone, Email, Break and Lunch. data. Once you make your updates, import them back into the system.

Procedure 

  1. Go to Work Administration. Under Work Rules, select Shift Events.

  2. Select the organization from which you want to export shift events.

  3. Select Export.

  4. On the File Setup screen in the Delimiter field, select one of the following as the field delimiter (separator) used in the file:

    • Tab

    • Semicolon

  5. Select Export, and then Done.

    The system exports the data to the file, ShiftEvents.txt.

  6. At the prompt, open or save the export file.

File setup screen for imports and exports

Import shift events