Undo calendar actions

You can easily undo specific, simple calendar actions, including adding, editing or deleting shift Work period in WFM that has a definite length. assignments and shift events, and single instance calendar events, unavailability events, and time off events.

The Undo button is only available for simplified create, modify and delete calendar actions, and does not support more complex calendar features. For example, Undo is not supported for updating a single instance of a recurring event series. However, Undo is supported for updating single instance events that are not part of a recurring event series. In addition, Undo is not supported for copying and pasting an entire schedule of an employee. Undo is also not supported for editing multiple assignments simultaneously.

Procedure 

  1. Add, edit or delete one of the following calendar assignments:

    • Shift

    • Shift event

    • Calendar event

    • Unavailability event

    • Time-off event

  2. From Home, select Undo.

    The system applies the Undo to the last supported action done on the calendar (described in the previous step).

Create a shift assignment

Create a shift event

Create a calendar event

Create a time-off event

Create an unavailability event