Define settings for shift requests & changes

Shift requests & change settings control who can submit these requests and what types of requests can be made.

Procedure 

1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Request Management, select Settings.

2. From the Organization Name pane, click an organization.

3. Define the Shift Requests & Changes organization settings.

4. To save these settings, do one of the following:

   • Click Save and apply to sub-orgs.

   • Click Save.

Related topics 

Shift requests & changes settings

Recommended workflow: Set up shift requests & changes