Creating data sources

To create data sources, follow the instructions for each data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. type. Note that once you’ve selected a data source type, configured it, and saved it, you cannot later edit the data source type itself.

Creating Application data sources

Creating Dialer data sources

Creating LAN (Screen) data sources

Creating Operations data sources

Creating OutSourcer data sources

Creating Phone data sources

Create a Radio data source

Creating Trader data sources