Export shifts
Export all shifts from the WFO system to an external file.
If you want to store data on your hard drive, or want to make multiple updates using a data file, you can export shift Work period in WFM that has a definite length. data. Once you make your updates, import them back into the system.
Procedure
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Go to Work Administration. Under Work Rules, select Shifts.
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Select the organization from which you want to export shifts.
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Select Export.
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On the File Setup screen in the Delimiter field, select one of the following as the field delimiter (separator) used in the file:
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Tab
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Semicolon
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Select Export, and then Done.
The system exports the data to the file, Shifts.txt.
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At the prompt, open or save the export file.