Define settings for shift swap requests

Shift swap settings turn on shift Work period in WFM that has a definite length. swap for an organization, define which organizations can be swapped with, types of swaps allowed, and number of negotiation comments.

Procedure 

1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Request Management, select Settings.

2. From the Organization Name pane, click an organization.

3. Define the Shift Swap organization settings:

4. To save these settings, do one of the following:

   • Click Save and apply to sub-orgs.

   • Click Save.

Related topics 

Shift swap settings

Recommended workflow: Set up shift swap requests