Message priority

The sender sets the message priority. It is displayed in the Messages window.

 

Priority

Icon

Description

Normal

no icon

When a normal priority message is received, the recipient needs to open the Desktop Messaging Application that allows sending pop-up messages to employees by selecting the recipients' name, login or role within the organization. window from the notification tray to read the message.

High

 

High

When a high priority message is received, the Desktop Messages window opens automatically to ensure that the recipient reads the message immediately.

Confidential

 

Confidential

When a confidential message is received, the sender, subject, and content of the message are hidden. The recipient can select to show the message in the Desktop Messages window.

Desktop or mobile messages

Read messages