Read messages

Desktop messages are sent to you by other employees, or are sent due to an organization alert to notify you that a certain rule is met.

Before you begin

Ensure that the Behaviors setting for the Desktop Messaging Application that allows sending pop-up messages to employees by selecting the recipients' name, login or role within the organization. Client icon is set to Show icon and notifications. Turn on this setting from Control Panel or from the taskbar properties.

Procedure

Click the Workforce Optimization Messages icon in the notification area to view messages.

New messages are listed in the order received.

The total number of messages is listed on the window’s top banner icon.
To read confidential messages, the subject is Confidential Message and the text Message content hidden is displayed.
1. Select Show Message to reveal the sender, subject, and content of the message.
2. Clear Show Message to conceal the message details.
You can delete messages.

Message history is not saved. Next time you sign in, messages from the previous session are not displayed.